FREE WORLDWIDE DELIVERY - FREE UK RETURNS

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DELIVERY

We offer free worldwide delivery on all orders.  Please see below for country specific delivery times and information.

UK DELIVERY

We use Royal Mail to deliver within the UK and offer the following services:

Urban Gilt UK Delivery Information

Your parcel will require a signature, so please ensure someone can sign for the parcel during business hours.  If you would like us to deliver to a work address for ease, please enter this at the checkout.

Once you've placed an order, we'll send you a confirmation email with the order details.  We'll then email again you when the order is dispatched and provide you with a Royal Mail reference number so you can see the status of your delivery.  You can also check the status of your order  here .

In the event that Royal Mail can't deliver, they will leave a calling card to show they attempted delivery and provide you with alternative options for redelivery or local collection.

INTERNATIONAL DELIVERY

We currently ship to 69 countries worldwide and use Royal Mail in conjunction with the local postal service within the country of destination.  The delivery service available depends on the country we are delivering to and varies between 'Tracked and Signed', 'Tracked Only' and 'Signed Only'.

Please check the table below and ensure we deliver to your country before placing an order: 

Urban Gilt Country And Delivery Service

Please see below for delivery times depending on where your order is being sent: 

Urban Gilt International Delivery Information

Please note delivery times are estimates and commence from the date of shipping, rather than the date of your order. 

If your parcel requires a signature (see table above), please ensure someone can sign for the parcel during business hours.  If you would like us to deliver to a work address for ease, please enter this at the checkout.

Once you've placed an order, we'll send you a confirmation email with the order details.  We'll then email again you when the order is dispatched and provide you with a tracking number so you can follow the status of your delivery.  You can also check the status of your order  here .

In the event that the delivery company can't deliver, they will leave a calling card to show they attempted delivery and provide you with alternative options for redelivery or local collection.

Important information - All orders are shipped from the UK so import duties or taxes may apply and are your responsibility.  Please contact your local customs office for further information.

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